About NILAGLOW COSMETICS

FAQs

What makes your brand unique?

Our brand stands out for its commitment to high-quality, natural, and environmentally friendly products. We strive to create products that combine effectiveness, safety, and ethics.

What types of products do you offer?

We offer a diverse range of beauty and skincare products, including creams, serums, masks, and more, all formulated with natural and beneficial ingredients for the skin.

Do you test your products on animals?

No, we are proud to say that all our products are cruelty-free. We are firmly against animal testing and are committed to using only cruelty-free testing methods.

What is your return and refund policy?

We offer a 100% satisfaction guarantee. If for any reason you are not completely satisfied with your purchase, contact us within 30 days of receiving your order for a refund or exchange.

What are the main features of your products?

Our products are formulated with natural and potent ingredients, carefully selected for their beneficial properties for the skin. They are designed to address the specific needs of different skin types and to deliver visible and long-lasting results.

Can I use your products if I have sensitive skin?

Yes, our products are gentle and suitable even for the most sensitive skin. We avoid using harsh and irritating ingredients, preferring gentle and soothing formulas.

Where can I find a complete list of ingredients for your products?

All the ingredients in our products are listed on our website, on each product's page. You can also check our packaging, where you'll find a detailed list of ingredients.

Are your products suitable for vegans?

Yes, most of our products are entirely vegan. We do not use any animal-derived ingredients in our formulations, making them suitable for vegans and vegetarians.

How can I contact your customer service?

You can contact us by using the contact form on our website or by sending an email to support@nilaglow-cosmetics.com. Our customer service team is available to answer all your questions and concerns, Monday through Friday, from 9 AM to 5 PM.

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